Enterprise-grade Crisis Management

Precise and proactive crisis management for enterprise brands and teams. We give you the power to foresee challenges, minimize reactivity, and secure a strategic decision-making edge.

Advanced product and logo recognition across social video, audio and image
15.9 M channels & sources, 92 M hours of video analyzed, and 75 languages covered
Follow targeted brand narratives and topics for proactive signals
AI-powered smart alerts before it becomes a crisis

See why companies are switching to Pendulum Social Listening for crisis management.

Fill out the form below.

HEader background image

Precise

Automatically track and analyze where consumers spends the majority of their time. With advanced video, audio & image recognition and analysis to surface harmful content.

Intelligent

With proprietary AI technology, you can easily identify full context of the stories surfacing, with automated summaries and reporting so analysts can respond effectively.

Proactive

Easily discover and act on what matters most, whether it is a trending opportunity or an emerging threat, keeping your brand ahead of the curve.

Effective Crisis Management starts with the right tools. Did you know 75% of brand mentions were found through audio analysis, rather than text-based mentions?

If your current social listening tools are only tracking the channels and posts where your brand is written, #hashtagged, or @tagged, you are missing an essential piece of the story.

Pendulum’s technology goes further, deeply analyzing audio and visual content to uncover where your brand is being sung, shouted, whispered, or shown. Because effective crisis management isn’t about the obvious mention — it’s about the small signals that spark action.

15.9M

Channels & Sources

92 M

Hours of Video Analyzed

22 M

Threatening Posts

75

Languages Covered

Pendulum_Internal-corporate-communications-public-affairs-1

Brand reputation monitoring

Accurately analyze the data other solutions fall short on - image (OCR), video, audio, and text content provides a full view of how your audience views your brand.

Our technology provides visibility beyond your social accounts, so you can finally track broader brand discussions across multiple platforms.

Set up Alerts in the Pendulum Intelligence platform

Proactive listening

Our monitoring doesn't leave you panicking when a crisis is already in motion. We also don't fill your inbox with unnecessary alerts. Pendulum's technology gives your team a proactive stance, allowing you to prepare for real crises earlier and the ability to create a stronger communication strategy.

Creator dashboard in Pendulum Intelligence

Unique insights for real impact

By leveraging unique insights that span niche communities, audiences and influencers across channels, you can build brand strategies to increase share of voice. Follow influential voices across TikTok, YouTube, Instagram and more with automated analysis.

© 2026

© 2024 Pendulum, 506 Second Avenue, Suite 3100, Seattle, WA 98104