Crisis Management Tools for Enterprise Brands

You need precise and proactive crisis management to control your brand narrative online. Pendulum’s technology sees more than @mentions and hashtags, allowing you to foresee challenges and secure the strategic edge.

Advanced product and logo recognition across TikTok, YouTube, Instagram, and 20+ other social platforms
15.9 M channels & sources, 92 M hours of video analyzed, and 75 languages covered
Go beyond social APIs with unmatched signal detection
AI-powered smart alerts so you can act before comments become a crisis

See why companies are switching to Pendulum for crisis management.

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Precise

Automatically track and analyze where your audience actually spends their time. Our video, audio, and image recognition goes beyond APIs to identify emerging risks across the social web.

Intelligent

Harness proprietary AI to instantly capture the full context of emerging narratives, with detailed summaries and executive reporting equipping your team to act with total confidence.

Proactive

Identify and master every narrative to act on the signals that drive your business metrics - from viral breakthroughs to quiet threats - ensuring your brand dictates the conversation rather than reacting to it.

Elite brand protection demands superior social listening. Did you know up to 75% of brand mentions are found in audio narratives that traditional, text-only tools can’t find.

If your current social intelligence is limited to what’s written, #hashtagged, or @mentioned, you’re only seeing half the map.

Pendulum’s technology goes further, going beyond APIs and tapping into publicly available information at an enterprise scale to uncover where your brand is being discussed online. Because effective crisis management isn’t about the obvious mention - it’s about identifying the quietest signals before they turn into the loudest crises.

15.9M

Channels & Sources

92 M

Hours of Video Analyzed

22 M

Threatening Posts

75

Languages Covered

A social media post of a woman looking at a bottle of lotion, with the text

Superior Brand Intelligence Beyond Hashtags

Accurately analyze the data legacy tools are omitting - image (OCR), video, audio, and text - delivering the whole data picture of your brand health.

Our technology provides unmatched coverage that penetrates the deep corners of the social web, so you can finally find the conversations that actually move your market share.

Anticipate the Narrative, Don't Just React to It

Move from chaotic reactivity to decisive brand stewardship. We filter the social noise, delivering the alerts that demand C-suite attention.

Pendulum's technology gives your team a proactive stance, identifying the quietest signals before they reach a fever pitch and equipping your team to dictate the conversation with the confidence of the whole data picture.

The anatomy of a social media trend in Pendulum, featuring data visualization around how mention volume shifts.

Intelligence That Commands the Market

Build high-impact strategies with proprietary intelligence that spans niche communities, hidden audiences, and influential creators across channels, and create brand strategies that increase share of voice. Master the narrative across the social web, including TikTok, YouTube, Instagram, and emerging audio-first platforms.

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